![]() When you get a new computer – make a careful, separate note of any software Product Keys (ie Windows and Office). If you need to reinstall Office on your computer, use the Product Key on the sticker. If you retrieve that key using a tool you can’t use that key to reinstall Office because Microsoft will NOT activate software using that special key. It uses a special Product Key which is NOT the one on the Office Product Key sticker that comes with your machine. This doesn’t apply to Trial or Starter editions of Office.Ĭomputer makers (aka OEM’s) use a disk image to setup a new computer. If you’ve lost your copy of the Office Product Key (essential for installing Office) then usually you can get the Key from the Windows Registry using a special tool like ProduKey from Nirsoft see our article “ If you’ve lost your Office install disks“.īut that might not work for OEM copies of Office, that’s one which is preinstalled on a new computer. Talk to experts about Microsoft Office 2019.Why can’t you get the right key from a pre-installed copy of Office?īuying a pre-installed copy of Microsoft Office has some pitfalls and one of them is trouble recovering the Product Key. Visit the dedicated forum to share, explore and If you have feedback for TechNet Subscriber Support, to learn more. Mark the replies as answers if they helped. ![]() If you need further assistance, please visit If you forget your Microsoft Account, see IĬonsidering that you have tried to use a Virtual Support Agent (English only) to download Office 2016 through Microsoft HUP, if Virtual Support Agent doesn't work well with Microsoft Edge, use other browsers instead, such as IE, Chrome and Firefox. If you have successfully downloaded and installed Office Professional Plus 2016(HUP) once, you can visit or sign in your Microsoft Account to download Office 2016. Or reinstall Office through Microsoft HUP. ![]() Get help installing Office through Microsoft HUP to download and install Office Professional Plus 2016. ![]() You can follow these two methods in the article Please make sure whether you bought Office Professional Plus 2016 through your employer's Microsoft HUP benefit. Subscribes to Microsoft HUP, you can buy Office products at a discounted price. << Generally, Office Professional Plus 2016 is a volume licensed version purchased from The Volume Licensing Service Center (VLSC). > I need to reinstall my copy of Office Professional Plus 2016 (purchased through work and only installed on the one machine). Based on your description, I know that you have troubles downloading and reinstalling Office Professional Plus 2016. ![]()
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